Jay Allen I have been having some tec difficulty with one of my whites detector Jay Allen works as a tec at the service center this person whom i have never met is one of the greatest most helpful knowledgeable individuals, answer all your email promptly works night and day i could go on on about the quality of serviced he has provided.I could write a page on this person,who ever hired him did there self a favor. I have never had this kind of service on any item big or small that i have purchased.Don't know how to thank him so i think i will build a metal detecting shrine to him and send it to the company.This person deserves a bonus .Iam tracking down the owner and sending him a letter about this person so he understand the kind of excellent person he has working for him and that he should be aware of this individuals qualities and dedication to the company he works for. Thanks again Jay Allen