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I talked to Garrett Today concerning a connector for my imaging coil.

Big Red

New member
Well This is how it went....talked to a tech and ask him if i could purchase a connector. He told me that would not be a problem. Then he said if i wanted to send the coil in he would put a new connector on it for me. And if the connector isnt the problem and the coil has shorted out or has gone bad ....he said he would get me another coil sent out to me within the next day. All of this being done under warranty at no charge. This is after i told him I was not the original owner of the coil. I never expected Garrett to go above and beyond my expectation on a used coil. This really says something for this company. Top notch customer service.
 
Welcome to the magical world of Garrett Customer Service. Now you're beginning to understand why Garrett owners are so sold on their machines and the company!
 
I am seeing the light.....i have to rate Garrett right up there with Tesoro on there customer service. The machines are super quality also. I am liking every minute of owning a Garrett. Too bad it has takin me this long to see that light....hahahahahahh!
 
Yeah Garrett is top notch. I used every detector on the market until I stumbled onto Garrett many years ago and haven't looked back since. I was a heavy Tesoro user for many years right from when Jack Gifford first opened his doors for business.

Bill
 
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