White's definitely takes care of me...Excellent company... One thing that has helped the detector community, is that service has started to play a major role in the sale of the detector initially.
Tesoro is known for it's service as is White's and others. With the advent of the internet, boards like this can hurt companys if they do not follow up on the service end of the sale. FWIW, I sold a gentleman a Refurb DFX, it was bad, I sent him another, it was bad, White's sent him a new one at now extra charge and covered all the shipping for the other machines. You can't beat that....
You will see some good releases from White's this year because of the fact that the Garrett 250 and 150 has eaten away at a segment of the market that they need to get back into... Also the high-end detectors, Explorer SE and F-75 is tearing into their sales too. The market is demanding a DFX replacement with some new exciting innovative features......Expect something big before long....... Best to all, Richard