Menu
What's new
Find's Treasure Forums

Welcome to Find's Treasure Forums, Guests!

You are viewing this forums as a guest which limits you to read only status.

Only registered members may post stories, questions, classifieds, reply to other posts, contact other members using built in messaging and use many other features found on these forums.

Why not register and join us today? It's free! (We don't share your email addresses with anyone.) We keep email addresses of our users to protect them and others from bad people posting things they shouldn't.

Click here to register!

Need Support Help?

Cannot log in?, click here to have new password emailed to you

Changed email? Forgot to update your account with new email address? Need assistance with something else?, click here to go to Find's Support Form and fill out the form.

I AM NOT IMPRESSED!.....MINELAB SERVICE....

G

Gulf Hunter

Active member
Sent my Excal 1000 in for headphone r&r on 02/27, 2 day shipping and they tell me that they will not even be able to look at it till the end of this week, which means that I will have another week down waiting for a simple repair. UNACCEPTABLE! Guess I will have to buy 2 of those too so I will not have to twiddle my thumbs waiting for a repair! Did not like the idea of everything hard wired in to begin with because if you break something you are down. If you have a malfunction on the Garrett headphones or coil you simply have them swapped out and you are back in business. I AIN'T HAPPY!
 
I can admit when I have perhaps been too hasty in my anger towards Minelab. They just called me back and told me they will try to have the Excal out to me by the weekend. If it gets here I will be happy, but I appreciated them calling me to let me know that they are on the case, that's cool! I'm happier!
 
[attachment 23448 HDPHONEPLUGSM.jpg]

THEN GET THEM TO ADD MALE PLUG TO ORIGINAL HEADPHONES LIKE THE OLD RED ONES I HAVE

THEN BUY A SET OF WATERPROOF GRAYGHOSTS FOR A SPARE
 
That is one of the main reasons my Excalibur sits it the garage most of the time. I got tire of waiting for Minelabs to fix it. Mine has had the card replaced twice. all the knobs had inserts made of steel and promptly rusted covering the case with oxidation and locking to the plastic housing. It was really a poorly made item. The electronics worked well when there was no RF interference such as what is caused by cell phones or hotel security systems. I have a difficult locating a place to hunt where that is not a prevaling condition.
 
They repaired the unit and I got it back as I was told it would be. I no longer have an issue with them. Have found much gold & silver with that fine unit.
 
You must log in or register to reply here.
Top