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How long does it take to get the upgrade done?

D

DaveNV

Active member
I UPSed my AT Pro on the 3rd of August; tracking says it arrived in Texas on the 9th (today's the 22nd). I haven't gotten it back yet. How long has it been taking everyone else?
 
They turned mine out in 5 days from the time they got it. UPS took 5 days each way, so if that holds true, you should be getting it soon.

Jerry
 
Jerry, if you got yours in 5 days, I am even more ticked off then I was before. Mine arrive there on the 21st of July and was not received back here until Aug the 9th. I keep hearing these claims about a fast turn around - I did not see that at all. Like I have said before, Garrett obviously does not believe in first in first out. So, Dave I would plan on a possibility of 20 days.

Ray
 
1ringedingy said:
Jerry, if you got yours in 5 days, I am even more ticked off then I was before. Mine arrive there on the 21st of July and was not received back here until Aug the 9th. I keep hearing these claims about a fast turn around - I did not see that at all. Like I have said before, Garrett obviously does not believe in first in first out. So, Dave I would plan on a possibility of 20 days.

Ray
Click to expand...

I suspect they are very busy right now. I sent mine in for the upgrade the day it was posted on this forum, so I may have been ahead of the rush. From what I gather from reading the forums, the upgrade is a popular item and I am sure it has increased their work load.

Jerry
 
I was told about a 10 day turn around and that's about how long it took for mine to get upgraded. Give them a call!! I was even told if I needed faster to let them know!!
 
Frank in NH said:
Guess i will wait til the digging season is over and the is snow on the ground!
Click to expand...

I took advantage of some down time where I could not do any hunting anyway. My wife had knee replacement surgery in July so I have not been doing much in the way of detecting. Looking forward to her being about to get out this fall.

Jerry
 
I shipped mine out on July 26th for upgrades and leaking issue...got it back on the 15th of August. Mine was 5 days shipping each way so Garrett had the detector for about 10 days to do the repairs/upgrade.
 
It was gone 20 days. To test it out, I took it to the school I've been hitting lately (found a 14k ring with Angel attached there with my Gold Bug Pro). Tonight, with the AT Pro, I found 1 clad quarter, 9 clad dimes, 5 nickles and 6 cents, and a .925 silver ring. So, she works! Thanks Garrett!
Dave
 
Just a quick question out of curiosity....

When I hear that a detector is sent to Texas, where and who in Texas is it sent to?

Thanks!
 
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