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good news (to me at least)

farmer85j

New member
Spoke with Nathan at tesoro just now, tesoro is not going anywhere except up. I like that because tesoro was my first machine and i still like them.
 
He is hardly likely to say anything else but that is he,of course i hope that everything does go well for them,but the MD of any company would say exactly the same.
 
Mega:

I tend to believe Rusty. He has always been honest and up front...
 
At least someone got to talk to Nate....I tried and he would never get back to me...I'm sure he is a bizzy guy, and its good that he said something positive !
 
Its true any manager is not going to say anything negative about their own company but i want to believe all is good. I have had only good experiences with tesoros products and customer service. I have machines by every manufacter but i do have a sweet spot for tesoro.
 
what's that saying if the words and actions don't line up ?

who is the lead engineer at Tesoro anybody know?

be interesting to see if deeptech follow through.

AJ
 
of course he will say that and i hope its true. however, you never know if a business is failing until there is a sign on the door. it took from 2004 to 2012 to resticker a model. then all they have produced since is reinvent a coil and a color change. with no facebook posts or replies in over two years. around a year in the forums, or one iota of just basic info on the supposed new machine in over two years since it was announced. just we are working on it. kind of hard to keep the faith and interested in them.
 
Hope so...it would be nice if they were doing good and coming out with a real new model or two would be a bonus.
However...Bernie Maddof, Enron and every other company that spectacularly crash and burned both big and small all said exactly the same right up to the day they closed their doors or were forced to.
If you are in a retail or service business and still trying to capture new customers and move products no matter how bad things actually are it would be suicide to put anything else than a positive spin on, well, everything.
Time will tell.

Below is an e mail sent to a concerned loyal customer, their company so they can do it any way they want but to me, a person that used to manage and own retail business this seems to be more of a stick your head in the sand sort of stance.
Damage control is something they are used to dealing with or apperer to be concerned about and since it is a private company with no public shareholders it is their right.
In it they state their position...why post any info on any forum when it all gets twisted anyway?
Don't know how they can believe actual true facts and info can get twisted if disseminated in an honest and timely matter in a modern scenario but hey, whatever.
They still don't see or understand that their utter lack of modern communication skills started the whole mess.
They handled the whole Cazadore thing wrong, from the initial naming contest going forward...my opinion.
Other companies usually don't mention anything about new products until they are close to releasing something.
Even if Tesoro just wanted opinions for customer's favorite features on a new model they HAD NOT DEVELOPED YET, if true the naming contest years before a working model was available was a huge misstep.

People have been whining about no new innovations coming out of this company for a long time but that is normal and the bulk of their loyal customers are very happy with their current lineup and always will be, think they do what they do very well and don't care about new models as much as the early adopter types.
I just want them to be around a long time in case I need service, keep their employees working and train someone to be close to the level of Rusty's skills because he is going to retire sometime.
If they do come out with some new products I hope they are innovative and successful but I won't wait or hold my breath...if it happens it happens.
I have and use two of their fine products and feel grateful I do every time I step outside with either.
I just wish they were better at this communicating thing but you can't have everything in this world.
 
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