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Garrett is the best

TennTyrant

New member
I received my new AT Gold yesterday by UPS when I opened it up and put it together and turned it on the VDI number was not all there the first number was half missing. I was really frustrated cause I have been waiting a week for it to get here. I called Garrett this morning talked with Rusty he emailed me a packing slip told me to ship it back and has already shipped me a new one. Now that is great service.
 
Garrett goes the distance to make sure your happy. They have the best customer service of them all.
 
Never had a problem with any of my Garrett metal detecting machines yet. I have two Pin Pointers AT's & two Pin Pointers II and one of my Pin Pointer AT went bad - got a RMA number sent it in and less that a week had a brand new delivered with no questions asked. Garrett has a great customer service department.

Texas ED
S/E Texas Gulf Coast
 
I totally agree,they are the best in service,and the machines are great too.Pretty hard to beat the At pro when all facts are tossed on the table
 
Indeed great service but was better in the days of mary P and Brad...been a Garrett only swinger just about as long as the company was open...lol

May the new machine serve you well....be one with it!
 
Garret is fairly decent about stuff like that. The postal service, well I think they jump up and down on every package it seems anymore. Glad you have a swingythingy coming. I almost opted for the Gold but got the Pro myself. I dont see many people post pics of what they find with the gold, must be out detecting lol.
 
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