Yes, they're a nice lot at Garrett. I'm happy to say that the Gila NF caretaker I've run in to a couple while detecting ordered a Garrett catalog after I showed her my AT Pro, she and her son are all excited about getting started. Also met another lady two days ago who is thinking of buying. I was tired after a few hours of mucky creekside hunting, climbing, etc., but she INSISTED on seeing my finds, fishing them out of my pouch herself. (I was juggling eqpt. & the trash pouch was overfull, guess I just wasn't going fast enough for her, heh).
But knowing that the support is there makes it easy to recommend Garrett to the interested folks we all meet.