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Garrett customer service a+

J

jsund

New member
Hello I'm new to the forums. At least registered now. I have the Garrett at pro . Like to give a shout out to Garrett customer service. Have had my detector for a year or more. they go beyond what most companies do. Recently Cable on headphones went bad and also air bubble on lcd screen. Garrett replaced both headset and sent faceplate . Received it in three days. I'm a customer for life. :detecting:
 
Excellent report and Welcome here to our Forum!

I had the same experience with the blue headphone cord and the same results you experienced, made one call and boom!..Garrett had my back, quickly!.:clapping::thumbup: Thats how you build sales and a loyal brand following! Show us some stuff you have found jsund!:beers:
Mud
 
I need to send my At/Pro back in due to problem from last repair and should have already done it. Keep hoping I will get to go dirt fishing at this old resort about 50-55 miles from home, but think I better call them and send it in and get ready for the summer. They repaired it correctly, but a microprocessor went bad. Not their fault.
 
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