There is two different suggestions for coil height in the Owner's Manual, and I always suggest the second one. On Pg. 17, under 'Automatic Ground Balancing Procedure Using Ground Grab' it states (in #2) to hold the search coil about one foot above the ground. Then it states to push-and-hold the Ground Grab buttons and pump the search coil up-and-down over the ground. To do it (briskly) ones or twice a second, lifting the coil to 6" and then lowering it to about 1".
On Pg. 18, it repeats briskly pumping the search coil from about 6" to 1" and back up to 6" when using the Ground Grab function. I have found it better to start with the coil held near the ground in many places because starting in the air, especially if the coil is 1 foot or higher, pressing the Ground Grab button will likely cause the unable to balance audio alert. Remember, the detector doesn't Ground balance on soils that have a reading LOWER than '40' using Ground Grab, and if you start it with the coil too far off the ground, you can get that audio.
Also, when using the small 5" DD coil I find it even more important to stick with the 6" coil height at the top of the pumping action to eliminate the alert audio.
While much of the dirt and grassy sites in our area of NW Oregon and SW Washington are generally more mineralized (iron), we do have some mellower areas, such as some ground close to the wood-chip playgrounds with a blend of chips and dirt or sand from prior use. Also, trying to GB over the wood-chips alone can be difficult because they might be in too thick of a layer and there's no close ground below them to properly balance to.
I occasionally have a little challenge using the Ground Grab with my Gamma, and have with the Omega, but when I do I just continue with a quick-brisk bobbing of the search coil and manually adjust it. It's quick and simple. I never bother with reducing the Sensitivity or other adjustments before I do the Ground Balance as there really isn't a real need to.
Monte