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First Texas and their wonderful customer service

scubadetector

New member
Well as some of you know I didn't seal the battery compartment right last time I dove. I put in new batteries, LOL had to drive 3 miles and was in my wetsuit when I went into Target. NOT just ANY Target. This one is in a rich section of Michigan and has escalators inside and underground parking. Anyway, I started diving and it worked for about half an hour. Then started acting up. I got out of the water and opened up the battery compartment. My fear was realized when water came out of it. HOWEVER, the sealed rest of the unit was bubbling water out of a crack by one of the screws.

I called Felix at First Texas on Monday and got an RMA and shipped it that day. They got my machine yesterday. They verified the crack and Felix called me today saying he was with the IRS!! I told him I only find pull tabs, sinkers and bottle tops with my machine and all I look for is vintage sinkers. LOL I knew his voice.

He told me even though the water in the machine was my fault which I completely acknowledged, the crack in the battery compartment was not and they will COVER the repair!!

They have been an OUTSTANDING company since the bumpy ride from the change over from Fisher to First Texas. I will recommend a Fisher machine to ANY pro or novice detectorist that want to be ahead in the finds department. THANK YOU First Texas!!!
 
yep, been saying that for years!
 
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