I assume I have the 1st version of the firmware as when I scroll down it says Version 1.0 Am I correct to assume that and if so, what version are they up to? Lastly, is it recommended(needed) to return to White's for an upgrade for the detector to work 100% properly? As always, thanks in advance for all the help here.
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Firmware question
- Thread starter duclaw
- Start date
v1.1 was to expand the volume range for the wireless headphones.
v1.2 was to put in the necessary software for the change in our memory chips (nothing other than a different manufacturer)
v1.3 is the current version and is to address what some call the "mono to stereo problem". It's not really going from mono to stereo - it's all stereo, the phase of the audio signals change. I addressed this in an earlier thread. It also will work with mono headphones (wired) now. With the phase rotation of the 2 channels, mono headphones were going quiet when that happened. This detector is recommended to use stereo, but now mono phones can be used.
To get the full advantage of the audio fixes, yes the detector and headphones need to be sent in. All processors need to be reprogrammed. The detector and the headphones do not need to have the same software version - they will work with separate versions. So if you only send in the headphones, your range of audio on the wireless headphones will not be increased, but you will get the "mono to stereo" fix for the headphones (but not for the wired phones).
v1.2 was to put in the necessary software for the change in our memory chips (nothing other than a different manufacturer)
v1.3 is the current version and is to address what some call the "mono to stereo problem". It's not really going from mono to stereo - it's all stereo, the phase of the audio signals change. I addressed this in an earlier thread. It also will work with mono headphones (wired) now. With the phase rotation of the 2 channels, mono headphones were going quiet when that happened. This detector is recommended to use stereo, but now mono phones can be used.
To get the full advantage of the audio fixes, yes the detector and headphones need to be sent in. All processors need to be reprogrammed. The detector and the headphones do not need to have the same software version - they will work with separate versions. So if you only send in the headphones, your range of audio on the wireless headphones will not be increased, but you will get the "mono to stereo" fix for the headphones (but not for the wired phones).
Super helpful! Thanks ak! Are these upgrades free? If I were to send in my unit, would the 1.2 "fix" be preformed on my detector....meaning would they replace my memory chip/software? I only ask because I'm curious if White's made the chip change due to problems or was it simply a business move?
v1.2 is moot now. I just went through the iterations on why we have 3 versions 
We needed to get a new supply of chips because we had used up the stock of the ones we had, and it turns out there was an incompatibility issue with the old ones - so it's only a hardware supplier fix. Doesn't affect how the unit works. The software handles both the old and new chips. If and when you send your unit in, you will get v1.3. I am not totally sure how the return process works. I think it works out to be free, but I'm reading on the forums that you pay the postage to send it in, and we pay to send it back. But call your dealer or the White's service center to get the real information. Unless you have a loop problem, we don't need the loop. Also don't need the battery or the rod. Just the unit itself and the headphones.
We needed to get a new supply of chips because we had used up the stock of the ones we had, and it turns out there was an incompatibility issue with the old ones - so it's only a hardware supplier fix. Doesn't affect how the unit works. The software handles both the old and new chips. If and when you send your unit in, you will get v1.3. I am not totally sure how the return process works. I think it works out to be free, but I'm reading on the forums that you pay the postage to send it in, and we pay to send it back. But call your dealer or the White's service center to get the real information. Unless you have a loop problem, we don't need the loop. Also don't need the battery or the rod. Just the unit itself and the headphones.
I orderd mine last week and it was dliverd to my dealer yesterday. It is ver. 1.1 and the WHP have a volume problem. Why was an old one shipped and why do I have to send it in right out of the box? It ain't right I think. I wonder why the distributor shipped one that needs to be updated. I think I will ask that it be replaced... i'd like to know what you think though.
Julien
Julien
