Does Nuttall return calls???

[douglaskc]

I ordered a 48" Nuttall Scoop from Nuttall Enterprises two weeks ago. My card was charged and I haven't received my product. I've left messages and an email and no response.

Does anyone have any experience with this company? Are they legit?

 

[YOHOHO]

Not sure about calls, but I sent a few emails about 1.5 weeks ago with no response... Maybe vacation?

 

[douglaskc]

Not sure about calls, but I sent a few emails about 1.5 weeks ago with no response... Maybe vacation?

That would be horrible. I purposely ordered two weeks in advance of this weekend so I would have what I needed to do some water hunting this weekend. If that's the case I wish I had known.

 

[woodwizard]

wish I'd seen this earlier I just ordered a scoop from him this morning using ppal

 

[Horsesoldier]

Kevin is a great guy to deal with. I can assure you he is legitament. He works a regular job like the rest of us. May be busy or waiting on parts. I can understand you're frustration but obviously something must be up.

 

[douglaskc]

Thanks....it's just not cool for a company to not return calls or emails.

 

[woodwizard]

yeah thats a relief

 

[Gerry]

I ordered a 48 inch scoop from about a month ago and got it after two weeks maybe three. I spoke with him and it came when he said it would, the scoop is worth the wait.

Gerry

 

[NuttallEnterprises(Travis)]

Hi everyone- many apologies for the lack and delay of recent service- we have been dealing with a family emergency. We have not been able to answer phone calls or emails. Everything is back to normal and good now- we really appreciate and value our customers and are looking forward to serving you all in the future. Thank you again for your understanding, Travis Nuttall- owner- Nuttall Enterprises, LLC

 

[douglaskc]

Hi everyone- many apologies for the lack and delay of recent service- we have been dealing with a family emergency. We have not been able to answer phone calls or emails. Everything is back to normal and good now- we really appreciate and value our customers and are looking forward to serving you all in the future. Thank you again for your understanding, Travis Nuttall- owner- Nuttall Enterprises, LLC

Thank you for the response Travis. I hope everything is okay.

Just to let everyone know to make up for the delay Travis is shipping my scoop for free as well as giving me a discount...

Not many would do that...thanks a lot!

Doug

 

[cotton]

Travis is a great guy to deal with.An a stand up guy!..............Cotton