Does Minelab send email confirmation/warranty registration

[bootyhoundpa]

I finally got around to registering my equinox,I think so anyway... I filled out all 4 pages online and upon submitting both the green “success and red “errorr icon came up at the same time.. the error message said I entered wrong serial number so I backed up,double checked and it was definitely the right serial number so I resubmitted each page and when I got to the 4th page only the successful green sign came up but I didn’t get an email confirmation.... does that sound right.?

 

[Mark kus]

I did mine online registration I had no problem as you may know mine was just replaced the controller they asked for a photograph of my serial number
Before they sent a RMA number then they just sent me a new one after they received mine..

 

[trojdor]

bh,
I'm pretty sure I didn't get an email confirmation from ML registration for my 2 Equinox, but I do remember getting them for my CTX's.
Not sure what's different, now.

But, as with Mkus, I've been covered when I needed warranty work done.

mike

 

[dewcon4414]

Mkus...... catch 22...... you should get an Email saying you now have 6 mos on your warranty for repairs........... innochio

 

[Mark kus]

Mkus...... catch 22...... you should get an Email saying you now have 6 mos on your warranty for repairs........... innochio

What 6 months of warranty left? don't know if it has to be registered again as it being a "new controller"?
Repairs or replacement are two different things I would think?

 

[treasure_hunter]

FYI, it is still under the original warranty, even if controls are changed. If out of warranty then it comes with the repair center 6 month warranty, if already under warranty then it is the original warranty period.

 

[bootyhoundpa]

Thanks for replies...just a little odd they don’t send a confirmation email so I can prove it’s registered....

 

[TomNH]

NOT directed at ML ( havnt read the terms ).
Most new product warranties do this, lets go old school !
You have a TV & the CRT fails at 18 months. Its under a 2 yr warr. BUT the
labor is 1 yr so you pay labor only. The new CRT ( or any other warranty parts)
is ONLY warrantied til the end of the warranty period ( 6 more months in this case).

If it is out of warranty you pay everything. The new CRT will have a warranty typically 2 or 5 yrs
along with a labor warr by the shop of 3mo or 1 yr.

Extended warranties are full of surprises !
1) they can by it off. If they see too many claims on a model they will pay you back the balance of
the unused warranty & end it. This happens due to the way parts become NLA (no longer available).
Otherwise they go broke buying NEW replacements. Seen this happen with Whirlpool fridges.
At a few yrs old you couldnt get the defrost element so they bought off all the warranties.
2) They get fulfilled. Especially small stuff. Buy a radio for $40. Pay $5 for a 5 yr warr. The radio breaks
a yr later. They give you a new one. That breaks in 2 days. The contract has been fulfilled so no
free radio this time.

Enuf fer now
HH
Tom
LFOD !

 

[bootyhoundpa]

. Interesting and makes sense too..I wonder if the lifetime warranty is what led to Tesoro’s demise..
NOT directed at ML ( havnt read the terms ).
Most new product warranties do this, lets go old school !
You have a TV & the CRT fails at 18 months. Its under a 2 yr warr. BUT the
labor is 1 yr so you pay labor only. The new CRT ( or any other warranty parts)
is ONLY warrantied til the end of the warranty period ( 6 more months in this case).

If it is out of warranty you pay everything. The new CRT will have a warranty typically 2 or 5 yrs
along with a labor warr by the shop of 3mo or 1 yr.

Extended warranties are full of surprises !
1) they can by it off. If they see too many claims on a model they will pay you back the balance of
the unused warranty & end it. This happens due to the way parts become NLA (no longer available).
Otherwise they go broke buying NEW replacements. Seen this happen with Whirlpool fridges.
At a few yrs old you couldnt get the defrost element so they bought off all the warranties.
2) They get fulfilled. Especially small stuff. Buy a radio for $40. Pay $5 for a 5 yr warr. The radio breaks. Interesting and makes sense too from a business stand point...I wonder how much Tesoro’s lifetime warranty played into its demise
a yr later. They give you a new one. That breaks in 2 days. The contract has been fulfilled so no
free radio this time.

Enuf fer now
HH
Tom
LFOD !

 

[bootyhoundpa]

Ya Tomnh, makes sense...it’s just one of those days today that anything electronic I touch just doesn’t co-operate..