Here we go again with the brand bashing. AMCJavelin is CORRECT.
Let's get the facts straight about YOUR specific problem - that were well defined on a different forum:
1. There is NO distributor in AUS for the DeepTech. This is true. You bought DIRECT from the manufacturer.
2. There IS a distributor here in the USA for the DeepTech. Anyone that buys in the USA gets customer service from us. Whether a loaner unit when being repaired or a replacement if needed. So far only 1 unit had a minor issue out of over 100 units sold.
3. You had some sort of problem with your machine and YOU contacted the WRONG manufacturer about it. You contacted Detech when you should have contacted DeepTech.
4. You received NO response from Detech (now why would they respond when you were asking about another manufacturer's product) and after a period of time you went on the forums and started to bash DeepTech for never responding to your issue.
5. As soon as DeepTech found out about the problem (from your online post) they responded that they would service your machine if you would send it to them.
6. You claim that you smashed the machine out of frustration that the manufacturer never contacted you when if fact you screwed up and never contacted the correct manufacturer in the first place.
7. Once contacted by DeepTech you did not want to send back your machine for service because you said you smashed it, however you asked them to send you a new board or head for you to make the repair and they don't do it that way.
Ivanll - It's time for you to move on...
ivanll said:
amcjavelin said:
There's nothing wrong with the vista gold and Ivan isn't telling you the whole story either, its pretty bad when you send a email to the wrong manufacturer to begin with and will tell you this too he's the only one with this supposed prob, if your a relic hunter looking for smaller coins in iron infestation the deus is its only match and the trouble is also people think this a park machine too its not its site specific so make the right choice and don't blame the machine and i'd challenge any others machines listed in iron infested area's with the small coils!
I got more response by contacting Detech than by contacting DeepTech and it certainly got the ball rolling and blood pressure rising in some individuals........but so do short temper, diabetic, obesity and multiple personality disorder where disturbed people hide under different phony names.
In reality I contact Detech every time I purchase one of their "Ultimate" coils......... they just do not have a service or want to answer questions regarding DeepTech, which is understandable
.......even DeepTech do not provide this.
A detector that do not work just do not work, no matter what brand it is ......difference is honourable manufacturers provide a repair service; at lest within the warranty period.
My Vista Gold worked well for the 3 short weeks it was working, but that do not make up for lack of parts and after sales back-up service and for that reason to me it's Not value for money.....Period!
We can agree on one thing the Vista Gold is site specific......... and so I would rather use an AT-Gold or my CSI-Pro as they have far more versatility.
ivanll