ok,
Well this is the first place I would start.
Pairing the remote control and the headphones with a new coil
If you purchase an additional coil, it will need to be paired with the remote control and the headphones. You can then switch between coils with a simple click via the remote control. To pair a new coil enter its serial number into the remote control and headphones. The serial number is printed on the coil and is sometimes found on the invoice as well.
- Before you pair a new coil, turn on the headphones and remote control. - Check that they both work correctly with your original coil. - Keep the headphones, remote control and also the new coil close to each other and follow the following steps
1. Press Option
2. Choose Coils with down arrow then press Select
3, Select an unused slot ( -------) with the down arrow then press select
4. At the point where the cursor is flashing, scroll through the characters using the +/- to make your choice.
5. At the sixth digit press Valid then the back arrow X2 to return to the main menu.
The remote control now adds this new coil to its list, then transfers the updated list to the headphones.
If the headphones do not recognize this coil, for example because they were switched off while the serial number was being entered in the remote control, You then have 2 options to pair it:
1: Turn on the headphones and the remote control with the previous coil (for example the original one). The list of coils from the remote control will be sent automatically to the headphones.
2: Enter this new coil’s serial number manually in the headphones as well.
A coil’s serial number is unique. The headphones or remote control cannot function with a coil if the number entered does not correspond to the actual serial number printed on the coil.