Check for a 'proper' Ground Balance!
Also, you didn't mention which mode you were in or the settings. Often, if in the Coin & Jewelry motion Discriminate mode, you won't hear any response unless the GB is significantly off from being proper.
If you are in the All Metal Prospecting mode, or if you are in the Relic program which can incorporate the Mixed Mode All Metal function, you're going to hear these types of responses. If you get an audio response (increase in audio) as the coil is moved close to the ground, it is an indication that the GB is a bit too positive.
If you hear a 'beep' when you lift the search coil away from the ground, that's a sign that the GB is set too negative for the ground mineral in that spot. In either case you just take 5-15 seconds to re-GB the unit and you're good-to-go.
Now, the other thing that can cause a problem, especially if 'touching' or 'bumping' a search coil on the ground causes a beep, is that you have a faulty search coil. It could be loose components (electronic) inside or simply the internal windings are unstable and the movement can cause it.
If the GB is set okay, and if the White's coils function w/o making a beep with the same type of 'touching,' then you have a search coil related issue.
Monte