I bought a Whites tdi pro from him, and each piece in the box was carefully wrapped with bubble wrap. When I took it out of the box, every part of the detector (control box, shaft, and even the coil), looked like they just came from the factory. Not a mark or blemish anywhere. This detector takes a special battery, and Bob made sure it was fully charged so I could take the detector out and use it as soon as I put it together. I couldn,t be happier with this purchase from Bob.