Back goes the Bullseye again.

[gordygroover]

My pinpointer wouldn't work last year...Just would not register metal at all so I contacted Whites and explained what was up. Boxed it up and mailed it to them. In about five days I was holding a brand new Bullseye2.
Absolutely amazing customer service.
Well now they get to do it again. Now my pointer wont stop working. Push the switch and it buzzes up a storm regardless of metal being near or not. I have lowered the sensitivity down to nothing to no avail.
You know...Haveing two glitches in that period of time really does not bother me too much. I was treated so well last time by the Whites company that I am willing to be a happy customer even though I have had some return needs.
I think if more companies bent over backwards like Whites has done (and hopefully will do again) customer loyalty would increase tremendously.
gotta tell you though.....coin shooting without a pinpointer is like walking the streets in one of those hospital gowns....Something just feels wrong.

 

[BarberBill]

I agree - a pinpointer is a great help when coin shooting. I don't really care to be negative on the Whites pinpointer, especially on Whites forum, but if you read through enough postings you'll see a surprising number of problems with the whites pinpointers. They seem to always take care of them, but considering the quality of their detectors, I'm surprised they don't offer one of the best pinpointers on the market as well.
HH
BB

 

[nw1886]

The issues with those always seems to be that blasted switch! I have never had a problem with the Bullseye II (and it foots the bill fine for me) but there are better ones. I'll keep mine till it dies.

 

[Elton]

n/t

 

[ROADKING]

Hay Guys Had same problem went through 2 of them the third one I put in a zip lock bag and have never had a problem again.I know have 2 of them and used them for over 2 years wife uses one and I use the other one we almost wore the end of of one of them.they work great knock on wood.would be lost with out them.very happy with them.If they went bad I would buy the same one It is to bad you have to put them in a bag but it is worth it to me have found alto of stuff with them whites is a great Company I us M6 and Beach hunter 300 had a surf master p.i.all good Machines. Roadking

Good luck an happy hunting love this sight

 

[reporter1]

Several months ago I bought a Bullseye II and found that it also would vibrate no matter what setting it was on even if there was no metal around it. I mailed it off to White's with a letter of explanation and five days later I got a brand new one back--no charge, no questions asked. This is dealer integrity that you don't find very often and it can't help but make you want to buy their products.

 

[a4wdguy]

Yes, the switch in the Bullseye II is a known problem, and White's has stood behind them fully. If your PP goes bad, simply mail it in with a short letter explaining what the problem is, and they will send you a new one. Be sure to include your contact information so they know where to send the new one.
About the third quarter of last year, White's introduced a new switch in the Bullseye II, so all new pinpointers have the new style switch, and presumably will no longer fail. I do know that the number of complaints about the BE II are decreasing. At some point, all the "bad switch" probes should be worked out of the system.
I think White's would have done well to rename the new probes to make it easy to tell which ones have which switch.
As an aside, I've been told White's is working on an integrated in line probe similar to the Sunray probes.

 

[jcooking]

I'm on my third in three years, Whites has always replaced them, but if I need to ever purchase another one it won't be a Whites

 

[Groundshaker]

My Bullseye was only good for 3/4" i sold it and bought a Garretts Pro Pointer.It is good for 3 inches.

 

[goodmore]

Whites needs to get on board with a better pinpointer.

 

[nw1886]

Through informal conversations...Whites is always hip deep in new product development and they are fully aware of the need for a newer Whites pinpointer. Guess the ones I have are of the newer switch type (as they work solid and consistent) but they definitely aren't appreciated like the new Garrett or Pistol Probe apparently. Kinda hard to cough up cash to replace something that gets the job done for me. Have a feeling the older one I have, could be that original switch mechanism ....but it works fine.

 

[gordygroover]

I agree....The bullseye feels good in my hand, gets the target depth I ask from it and fits in my tool pouch pocket perfectly.
I just can't justify paying big bucks for something that is really more than I need.