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Anyone have on/off switch problems on ACE250?

D

Danimal

New member
It seems to be getting worse, and the maching is only 2 weeks old. Sometimes it just won't turn on, and requires multiple presses to work. Sometimes it works every time....weird. So far, I have been able to calmly wait until one of the presses works, and go on about my detecting.
I think as soon as it REALLY starts winter here in the Cleveland area, I'll send it back for work. What sucks is that I'll have to cover shipping I guess.
Dan
 
you have to wait 5 seconds before you can turn it on again after you just turned it off.

HH,
Andy
 
Andy,
Thanks for repying, but this happens after the unit has been idle for hours.
I did read on another forum where an ACE250 owner had this happen, and he would take a battery out and reinstall it and it would turn on. I'll try this next time, but I still think a warranty visit is in order.
 
Also, if you hold the button in for 5 seconds,
it resets the "custom" mode back to the "coin"
default. I think maybe the switch is a bit touch
time sensitive. I press about 1 seconds worth
normally, and so far nuttin unusual. I think one
reason you wanna wait 5 seconds before restarting is
the machine is storing your "custom" settings as
it's being turned off I think. That probably why
it doesn't like to go off/on real fast.
But just a guess..
MK
 
Me, too. No biggie, though. The switch is actually a tactile pad under the button, much like a calculator has. I just ensure that I turn it on with a firm stroke - voila... no more worries!
 
but it seems to have stopped. It was doing it for about 3 weeks. I know what you are talking about. It seems to have somehow 'fixed' itself, but I am still going to send it in under the warranty to have it tuned up. I am not far from Cleveland, so I am wondering if a bunch of them came up here that way? But then again, I ordered mine thru Hobby Town USA and I think he gets them out of state (Missouri or Milwaukee or something like that). I don't think he orders them straight from Garrett.
Otherwise how does it seem to work in your area? How does it handle the ground? How deep are you finding the coins? How long have you had it? You should be able to crank up the sensitivity to 6 or 7 if you need to and it should work good at the beach for you, which my other machines have a problem with at beaches near Lake Erie. You should really like it because it works really well in this area. The big coil works great in this area as does the small sniper coil. I hope yours starts working again like mine did.
Here is some information if you didn't know....the Cleveland Metroparks, you need to get a permit at the Headquarters which is located somewhere near the Cleveland Zoo ( I don't know exactly where). The Lake County Metroparks, you also need a permit and that is off of South 44 and Auburn Rd. and I think it is called the Concord Park. And also, when you are at a public beach or state park where there is a beach (like Mentor Headlands) you can only hunt the beach, you cannot hunt the parking lot. They will give you a warning and then a fine. You cannot even have your detector on if you are walking from your car to the beach or from the beach to your car.
Good luck and let us know what you have been finding.
 
The 250 I got for X-mas has the switch problem too. I have to push the button 4 or 5 times or maybe hold it in for a few seconds to get it to turn on, but a lot of the time it works first push of the button. Weird! It's seems to be an intermittent problem.
 
and the stroke needs to be held for a long time, too!
 
Just so everyone understand clearly;
This happens when the unit has sat idle for FAR longer than 5 or 15 seconds. The ACE can be in the van overnight even and won't turn on. I will then press it over and over, trying holding it down, quick presses, etc...and then for no apparent reason, a press will wake it up.
To repeat...my problem has NO relationship to the time span from a turned-off state to turning it back on.
 
It was doing what you say ,I was just getting ready send it in then it started working again,the cost of sending it in is around 15.00 dollars through ups.Didn't want to send it in because the weather has been OK on and off.But today it suppose to drop down cold later on.Just got my permit from park.Really don't have a solution,like i say mine stopped doing it.It did it for about 3 or 4 weeks.Then it stopped.If you use the search engine on the forum you will find their is hardly any problems with them at all.wish i could help maybe it will work itself out.
 
...over it. It takes a firm press of the button to turn it on, thats all. If theres a real problem youll know and Garrett will fix it.
 
No disrespect Dave, but please don't assume anything concerning me "stressing out" over this issue. And again, TRUST ME, it is not just an issue of how much pressure is being placed on the rocker pad.
There IS obviously a problem with this, and it is obvious my ACE is not the only one with it.
Maye it is cold related...maybe removing and replacing a battery will correct it (will check it out at lunch today to see if that helps)
But one thing is for sure...there is a problem with defective switches.
I will send it to Garrett to be repaired once it's too cold and snowy to suit me. I am sure, from what I have heard about Garrett's customer service, that it will be taken care of.
BTW...this is not really a complaint per se, but a shout out to other ACE250 owners to see if my problem was isolated, or more common. I love my ACE!!
 
These machines are digital, and as such may just need a simple re-boot. It could easily be something other than just the mechanical switch. Remove the batteries while the power is still on, and then reinstall them and re-start. See what happens.

Ralph
 
I looks like your Ace really has a problem and you should send it in.
I thought first this is just this 5 second on/off problem but it sounds like it is something else.

Here is all you need to get it fixed:

Here is the form from Garrett if you need to send the detector in.

http://www.garrett.com/hobby/techsupport/service.htm

And you can call Customer Service (Mary) to let her know about the problem with your Ace: 1-800-527-4011

They will help you in no time. Maybe they can put some headphones in to cover your shipping costs.

Andy
 
There IS obviously a problem with this, and it is obvious my ACE is not the only one with it.

Yeah that's where I was going. If there is an obvious problem, it'll manifest itself, as you indicate. Garrett will hook you up.
 
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