I sent my 3d back 3 weeks a go and got it back 2 days a go. They had fix it and did a good job. All coin hit in the right place and gold ring hit even better. I had 15 gold rings ( be for I sent it back the rings fell in foil now 6 in foil , 1 in sq. tab, the rest in nickel) that is in the exchange mode. Thanks Mr Fisher